Easy Returns + Exchanges

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Quality Guarantee
We stand by the quality of our products and want you to be 100% satisfied with your order which is why
we have a 90 day free return/exchange policy for all orders at Great Lakes.
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Policy
We know online shopping can be tricky, so our goal is to make returns + exchanges as quick and painless as possible.

Expedited-Exchange Process:
(if you need to swap for a new item)
1. Fill out form: Request a prepaid return label
2. We'll email you a prepaid USPS return label
3. Go to www.greatlakescollection.com and place a new order for the item you'd like to receive in exchange.
(We'll email you a one-time free shipping code so you don't need to pay for shipping again)
4. Once we receive your package, you'll be notified with a full refund of your initial order.
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*if the item you're looking for isn't in-stock, enter your email on the product page and we'll notify you as soon as it's available.

Return Process:
(if you need a refund)
1. Fill out form: Request a prepaid return label
2. We'll email you a prepaid USPS return label
3. Once we receive your package, you'll be notified with a full refund.
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Return Address
Great Lakes
610 SE 9th St. Suite 106
Minneapolis, MN 55414